Checking The Status of an ACH Payout

After an ACH payout has been completed, you can check the status of the ACH payout.

1. Go to the account that has an ACH Payout that you wish to look up and go to the Payouts tab. Then right click on the ACH payout and click View ResaleWallet Details…
   
2. This Payment Detail window helps you understand the current state before voiding or resending. The Payment Detail screen shows the amount, the $2.50 fee, the transfer amount the consignor receives, and the status.
   
3. A pending payout may allow a notification resend or a void.
4. A completed payout may not be removable.
   
   Note: You may Void Payment or Send Notification if the payout status allows it. Do not repeatedly resend or repost a payout without understanding its current transfer state.
5. If you wish to view the transfer details of an ACH Payout click the Transfer Details button.
   
6. From here you can view the transfer details of the ACH payout. This can tell you what has already happened with the payout.
   Click the OK button when done.
   The Transfer Detail screen. The Details panel lists each step of the transfer in order.