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When an item is deleted, the Support Log can identify the Liberty user, account number, item number, and internal item identifier. Use this process when the User Activity Log confirms a void but does not display the exact item number.</description>
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This routine is particularly useful when an account contains a large number of items. There are two ways to find items:

	*  By Item Number
	*  By Date Received

To Find An Item

	*  In Liberty Inventory, Lookup the account.</description>
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When an item has a status of Needs Info, it is because the item was entered without a price. To easily see a list of items that are missing a price, follow these instructions.

	*  Within Liberty select Activities &gt; Inventory &gt; Price items.</description>
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Here is the video that covers this content:

How To Use The Item Lookup Feature

Setting Up The Liberty Item Entry App On Your iDevice For Use Inside Of Your Store

Use the item lookup feature to find items in the system. This is great tool if an item has lost it’s tags, been moved to another account, or entered on the wrong account.</description>
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