====== Entering Additional (Client) Information ====== ===== Working With Multiple Addresses ===== Liberty allows you to store multiple postal addresses, email addresses and phone numbers for each account. Following is a description of each of these procedures. How To Manage Multiple Addresses Note: When there are multiple addresses, one must be the Primary address. The Primary **Address** is the address that will be printed on payouts (checks), mailing labels and in reports that contain an address (such as the **Account List** Report). When the Primary address is displayed, an asterisk will appear next to the **Address** label. {{libertyreact:lib:newitem6323.png|NewItem6323.png}} - [[tutorial:accountmanagement:lookingupaccount|Lookup]] the client by going to Account List and select the account which you wish to make changes to. \\ {{libertyreact:lib:newitem6322.png|NewItem6322.png}} - Immediately to the left of the **Address** field, there is a button that contains a downward pointing **triangle**. \\ {{libertyreact:lib:newitem6321.png|NewItem6321.png}} - Click on this button, and you will see a few options: **Add**, **Edit**, **Delete**. \\ {{libertyreact:lib:newitem6320.png|NewItem6320.png}} - To **Add** an **Address**: * Select **Add** from the menu. \\ {{libertyreact:lib:newitem6319.png|NewItem6319.png}} \\ The **Edit Address** dialog will display. \\ {{libertyreact:lib:newitem6318.png|NewItem6318.png}} * Provide a **Description** for the new address. \\ {{libertyreact:lib:newitem6317.png|NewItem6317.png}} * Fill in the rest of the information then select the **OK** button. \\ {{libertyreact:lib:newitem6316.png|NewItem6316.png}} * Check the **Mailing Address** check box if appropriate. \\ {{libertyreact:lib:newitem6315.png|NewItem6315.png}} * Click the **Save** button located above the **Account Number**. \\ {{libertyreact:lib:newitem6314.png|NewItem6314.png}} - To **Change** an **Address**: * Select **Edit** from the menu. The **Edit Address** dialog will display. \\ {{libertyreact:lib:newitem6313.png|NewItem6313.png}} * Make the necessary changes. Select the **OK** button when done. \\ {{libertyreact:lib:newitem6312.png|NewItem6312.png}} * Click the **Save** button located above the **Account Number**. \\ {{libertyreact:lib:newitem6311.png|NewItem6311.png}} - To **Delete** an **Address**: * First select the **Address** to be deleted once you press the **triangle** to the left of the **Address Field**. \\ {{libertyreact:lib:newitem6310.png|NewItem6310.png}} * Select the drop down menu again and choose **Delete**. \\ {{libertyreact:lib:newitem6309.png|NewItem6309.png}} * A confirmation box will open. Select the **Yes** button. \\ {{libertyreact:lib:newitem6308.png|NewItem6308.png}} \\ How To Manage Multiple **Phone** Numbers \\ Note: When there are multiple phone numbers, a Primary phone number is required. The Primary phone number is what will appear in the Lookup screen when the account is being looked up. The Primary phone number will also be the number printed in reports that contain a phone number (such as the Account LIst report). When the Primary phone number is displayed, an asterisk will appear next to the phone label. - [[tutorial:accountmanagement:lookingupaccount|Lookup]] the client by going to Account List and select the account which you wish to make changes to. \\ {{libertyreact:lib:newitem6307.png|NewItem6307.png}} - Immediately to the left of the **Phone** field, there is a button that contains a downward pointing **triangle**. \\ {{libertyreact:lib:newitem6306.png|NewItem6306.png}} - Click on this button, and you will see a few options: **Add**, **Edit**, **Delete** \\ {{libertyreact:lib:newitem6305.png|NewItem6305.png}} - To **Add** a **Phone Number**: * Select **Add** from the menu. \\ {{libertyreact:lib:newitem6304.png|NewItem6304.png}} \\ The **Edit Phone Number** dialog will display. \\ {{libertyreact:lib:newitem6303.png|NewItem6303.png}} \\ Provide a **Description** for the new **Phone Number**. \\ {{libertyreact:lib:newitem6302.png|NewItem6302.png}} * Fill in the optional phone number and select the **OK** button when done. \\ {{libertyreact:lib:newitem6301.png|NewItem6301.png}} * Check the **Primary Phone #** check box if appropriate. \\ {{libertyreact:lib:newitem6300.png|NewItem6300.png}} * Click the **Save** button located above the **Account Number**. \\ {{libertyreact:lib:newitem6299.png|NewItem6299.png}} - To **Change** a **Phone Number**: * Select **Edit** from the menu. The **Edit Phone Number** dialog will display. \\ {{libertyreact:lib:newitem6298.png|NewItem6298.png}} * Make the necessary changes. Select the **OK** button when done. \\ {{libertyreact:lib:newitem6297.png|NewItem6297.png}} * Click the **Save** button located above the **Account Number**. \\ {{libertyreact:lib:newitem6296.png|NewItem6296.png}} - To **Delete** a **Phone Number**: * First select the **Phone Number** to be deleted once you press the **triangle** to the left of the **Phone Number Field**. \\ {{libertyreact:lib:newitem6295.png|NewItem6295.png}} * Select the drop down menu again and choose **Delete**. \\ {{libertyreact:lib:newitem6294.png|NewItem6294.png}} \\ How To Manage Multiple **Email** Addresses \\ Note: When there are multiple email addresses, one must be the Primary email address. The Primary email address is the address that will be used when email reports are run (including the Closed Auctions, Open Auctions, Open Orders, Payout Detail, and Transaction History emails). When the Primary email address is displayed, an asterisk will appear next to the **Email** Label. - [[tutorial:accountmanagement:lookingupaccount|Lookup]] the client by going to Account List and select the account which you wish to make changes to. \\ {{libertyreact:lib:newitem6293.png|NewItem6293.png}} - Immediately to the left of the **Email** field, there is a button that contains a downward pointing **triangle**. \\ {{libertyreact:lib:newitem6292.png|NewItem6292.png}} - Click on this button, and you will see a few options: **Add**, **Edit**, **Delete**. \\ {{libertyreact:lib:newitem6291.png|NewItem6291.png}} - To **Add** an **Email Address**: * Select **Add** from the menu. The **Edit Email Address** dialog will display. \\ {{libertyreact:lib:newitem6290.png|NewItem6290.png}} \\ The **Edit Email Address** dialog will display. \\ {{libertyreact:lib:newitem6289.png|NewItem6289.png}} * Provide a **Description** for the new **Email Address**. \\ {{libertyreact:lib:newitem6288.png|NewItem6288.png}} * Fill in the alternate email address and select the **OK** button. \\ {{libertyreact:lib:newitem6287.png|NewItem6287.png}} * Check the **Primary Email** check box if appropriate. \\ {{libertyreact:lib:newitem6286.png|NewItem6286.png}} * Click the **Save** button located above the **Account Number**. \\ {{libertyreact:lib:newitem6285.png|NewItem6285.png}} - To **Change** an **Email Address**: * Select **Edit** from the menu. The **Edit Email Address** dialog will display. \\ {{libertyreact:lib:newitem6284.png|NewItem6284.png}} * Make the necessary changes and select the **OK** button. \\ {{libertyreact:lib:newitem6283.png|NewItem6283.png}} * Click the **Save** button located above the **Account #**. \\ {{libertyreact:lib:newitem6282.png|NewItem6282.png}} - To **Delete** an **Email Address**: * First select the **Email Address** to be deleted once you press the **triangle** to the left of the **Email Address Field**. \\ {{libertyreact:lib:newitem6281.png|NewItem6281.png}} * Select **Delete** from the **Menu** so that address selected is deleted. \\ {{libertyreact:lib:newitem6280.png|NewItem6280.png}} ==== Next Article In Section ==== Click the following link to move to the next article in this section: \\ [[:tutorial:accountmanagement:lookingupaccount|Look Up an Account]] ==== Related Topics ==== [[tutorial:accountmanagement:enteringaddinfo]] [[accountmanagement1:newtopic44]] [[accountmanagement1:editaccountinfo]] [[tutorial:accountmanagement:lookingupaccount]] [[tutorial:accountmanagement:accountsoverview]] [[tutorial:accountmanagement:addingccontract]] [[tutorial:accountmanagement:addingclients]] [[tutorial:accountmanagement:addnotestoacct]] [[tutorial:accountmanagement:attachingcontract]] [[tutorial:accountmanagement:creatingmaintainingaccts]] [[tutorial:accountmanagement:deletingaclientacc]]