====== Wishlist Overview ======

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~~OLDHREF:wishlistoverview.html~~

The **Wish List** is a great way to increase sales and customer satisfaction. Use the **Wish List** to keep a list of items requested by customers that are not currently in inventory.

The **Wish List** is also used to find the account number and item number for an item with no price tag.

To make **Wish List** matches, Liberty compares **Wish List** requests with inventory in stock. Where matches are made, the customers' names, addresses and phone numbers are listed, with a list of the requested items next to the matched items.

There are several ways to see what matches are currently available.

===== To View Wish List Matches =====

  - Run a [[inventorymanagement1:customerwishlist:wishlistcrossreference|Cross Reference Report]].
  - [[inventorymanagement1:customerwishlist:wishlistmatches|View Wish List Matches]] while adding items.
  - View matches while[[inventorymanagement1:customerwishlist:wishlistmatches| adding the item(s) to the Wish List.]]

===== To Make The Wish List Effective =====

A very important concept to understand when using a computer to search for items such as with the **Wish List** is that computers are not capable of realizing that **G, GR, GRN** and **GREN** and **GREEN** may all mean the same thing.

If you intend to use the **Wish List** routine, **consistency is critical**. Computers only search and find items if the items searched for conform precisely to the parameters specified. This is why Liberty uses Categories, Product Lines, Tax Codes and Attributes: to create consistency.

===== To Maximize The Effectiveness Of The Wish List =====

Use **Categories, Attributes**, and **Brands** when entering items.
==== Next Article In Section ====

Click the following link to move to the next article in this section: \\ [[:inventorymanagement1:customerwishlist:usingwishlist|Using the Wishlist]]

==== Related Topics ====

[[inventorymanagement1:customerwishlist:wishlistoverview]]
[[inventorymanagement1:customerwishlist:wishlistcrossreference]]
[[inventorymanagement1:customerwishlist:wishlistmatches]]
[[inventorymanagement1:customerwishlist:usingwishlist]]
[[inventorymanagement1:findingitems:findingitemsinacct]]
[[inventorymanagement1:findingitems:findingitemsneedsinfo]]
[[inventorymanagement1:findingitems:itemlooup]]
[[inventorymanagement1:invdropoff:addinvdropoff]]
[[inventorymanagement1:invdropoff:additemsdropoff]]
[[inventorymanagement1:invdropoff:dropofflistview]]
[[inventorymanagement1:invdropoff:editingdropoff]]